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We deliver small items up to 2kg via Royal Mail & larger items up to 20kg via DHL, throughout the United Kingdom (including Northern Ireland, Isle of Anglesey, Isle of Wight, Scilly Isles and The Scottish Islands).
An additional charge may be necessary for larger items and pallets to non mainland areas and the Scottish highlands, please ask for a quote.
We endeavour to dispatch:
Please note the following:
We will send you an email at each stage of the process, i.e. when the order is placed, and when the order has been dispatched. Items sent by Royal Mail will not be capable of being tracked, however those with Parcelforce or Pallet Couriers can be tracked if required.
In the unlikely event of your parcel going missing, please contact us via email or phone, if your parcel has not arrived within the expected time.
We strongly advise you to thoroughly check your goods upon receipt. To protect your interests, any claim concerning short delivery, damaged and/or defective goods found on delivery must be notified as soon as possible by email to: firstname.lastname@example.org
Please email us before returning goods to ensure the correct procedure is carried out to ensure it is dealt with efficiently. Different procedures may be necessary for different products.